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Make a Claim

Claims

We are dedicated with providing you with a simple and efficient service to report and manage all claims which may occur under your policies.

You have a duty to disclose all incidents or circumstances which may give rise to a claim. These incidents should be notified to us and/or the underwriting insurer immediately. No admission of Liability should be given to any third party and all correspondence must be passed on to us unanswered and without delay.

Claims

We are dedicated with providing you with a simple and efficient service to report and manage all claims which may occur under your policies.

You have a duty to disclose all incidents or circumstances which may give rise to a claim. These incidents should be notified to us and/or the underwriting insurer immediately. No admission of Liability should be given to any third party and all correspondence must be passed on to us unanswered and without delay.

Claims Reporting

In the event that you should need to make a claim under your policy or policies please contact NexGen Insurance Solutions on 01732 496 000 or complete our motor accident report form and send to claims@nexgeninsurance.co.uk

We will:

  • Give you guidance in pursuing a claim under the policy;
  • Notify the appropriate insurer at the earliest opportunity;
  • Advise you whether a Claims Adjuster will need to be appointed and, if so, who the dedicated Claims Adjuster selected by your insurer will be;
  • Handle claims fairly and promptly and keep you informed of their progress;
  • Inform you in writing if we are unable to deal with any part of your claim;

In the Event of a Motor Accident or Loss

^

Remain calm

^

Get to a safe place

^

Check for injuries and call the police and an ambulance if necessary

^

Do not admit fault or accept liability

^

Take photographs of the damage for all vehicles involved

^

Take photographs of the impact point of the accident and any lane / road markings

Claims Reporting

In the event that you should need to make a claim under your policy or policies please contact NexGen Insurance Solutions on 01732 496 000 or complete our motor accident report form and send to claims@nexgeninsurance.co.uk

We will:

  • Give you guidance in pursuing a claim under the policy;
  • Notify the appropriate insurer at the earliest opportunity;
  • Advise you whether a Claims Adjuster will need to be appointed and, if so, who the dedicated Claims Adjuster selected by your insurer will be;
  • Handle claims fairly and promptly and keep you informed of their progress;
  • Inform you in writing if we are unable to deal with any part of your claim;

In the Event of a Motor Accident or Loss

R

Remain calm

R

Get to a safe place

R

Check for injuries and call the police and an ambulance if necessary

R

Do not admit fault or accept liability

R

Take photographs of the damage for all vehicles involved

R

Take photographs of the impact point of the accident and any lane / road markings

 What We Do

WE WILL TAKE THE TIME TO FULLY UNDERSTAND YOUR BUSINESS, HIGHLIGHTING GAPS IN COVER & recommend THE RIGHT POLICY TO MEET YOUR NEEDS

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WE WILL SEARCH THE MARKET FOR THE MOST APPROPRIATE POLICY FOR YOU AND PROVIDE AN INSURANCE PACKAGE FIT FOR PURPOSE AND BESPOKE TO YOUR REQUIREMENTS

WE WILL BE YOUR CONTACT FOR RISK ADVICE AND CLAIMS MANAGEMENT, ON HAND WHEN NEEDED TO MAKE SURE CLAIMS ARE SETTLED IN A TIMELY MANNER

 What We Do

WE WILL TAKE THE TIME TO FULLY UNDERSTAND YOUR BUSINESS, HIGHLIGHTING GAPS IN COVER & RECOMMEND THE RIGHT POLICY TO MEET YOUR NEEDS

U

WE WILL SEARCH THE MARKET FOR THE MOST APPROPRIATE POLICY FOR YOU AND PROVIDE AN INSURANCE PACKAGE FIT FOR PURPOSE AND BESPOKE TO YOUR REQUIREMENTS

WE WILL BE YOUR CONTACT FOR RISK ADVICE AND CLAIMS MANAGEMENT, ON HAND WHEN NEEDED TO MAKE SURE CLAIMS ARE SETTLED IN A TIMELY MANNER

 Our Sectors

SCAFFOLDERS

ROOFERS

CONSTRUCTION

MOTOR FLEET

BUSINESS ESSENTIALS

CLAIMS

Our Sectors

SCAFFOLDERS

ROOFERS

CONSTRUCTION

MOTOR FLEET

BUSINESS ESSENTIALS

CLAIMS

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NexGen Insurance Solutions Ltd is authorised and regulated by the Financial Conduct Authority. No. 928399         |         Copyright NexGen Insurance Solutions Ltd • Website design Cityspace Creative

Registered Office: East Malling Business Centre, New Road, East Malling, ME19 6BJ. Company Registration Number 11180549

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